Customer Service Representative
Northeast Nursery Contractor Center
Help Wanted: Customer Service Representative
Northeast Nursery, one of the most recognized names on the North Shore for contractor supplies and material, is looking for a seasoned, full-time Customer Service Representative to add to our busy sales and service team. This representative will report to the Contractor Center Manager, and will be responsible for a multitude of tasks as outlined below.
Not only will you learn from the best, but the hands-on experience you receive from this role will allow you to grow and gain a valuable reputation in the green industry. Don’t hesitate to build your career with an industry leader in contractor supply!
Cashiering Responsibilities Required
Positive attitude in helping customers
Cash handling skills
Accuracy in processing transactions
Process credits and payments
Able to answer phone inquiries and redirect calls
Able to quickly handle transactions
Professional and brief on hand-held radio communications
Willingness to learn product knowledge of items sold at the store
Knowledge of product locations and ability to lead customers to the right aisle and shelf
Other Responsibilities:
Help maintain aisle cleanliness so that customers can move safely throughout the store
and still have access to merchandise
May be asked at times to unbox new merchandise and assemble
Help with re-stocking shelves
Help with moving merchandise as the seasons change
Forklift experience a plus but not necessary
Physical Job Requirements:
Walking and standing for long periods of time
Bending, Stooping, Lifting and moving product around the store
Ability to read labels in English. However, a bilingual proficiency in English/Spanish would be helpful
Hours
Full Time and Part Time hours available
One weekend day is required